AlexanderGrabowski Hi Alexander!
Sorry about the late reply and sorry you're having troubles.
Can you please open a support ticket right here: https://theopenmic.ticksy.com/submit/ and I'll be happy to help!
P.S..: You might also want to try tips and tricks mentioned in this articles: https://theopenmic.co/knowledge-base/what-to-do-if-i-have-problems-updating-my-profile/