eleonorang I'd missed that one! I am going to use it myself soon ? Too often I think of asking clients for feedback and reviews and then I forget/let go!
Well, then you're in luck, @eleonorang because I even added a Testimonial Request Sample ? Simply go back to The Open Mic, then go to Menu > Your Profile > Picture > Request Reviews
Way to go!! ?
eleonorang Thank you! Still need to find some time to market this feature because something tells me no one knows about it ?
Dmitry Either people don't know about it or they do use it but no review is received! Getting clients to leave you those is harder than you'd think... I tried with two of them (agencies) last week. It was as if I never existed -_-
eleonorang Getting clients to leave you those is harder than you'd think... I tried with two of them (agencies) last week. It was as if I never existed -_-
That's why you always follow up. It shows them that you care, and it's hard to ignore or "forget about" 2 emails from the same person in a row ?
Dmitry I suspect addressing the "team" does not work very well. If I concentrate I can imagine each one of them passing the hot potato to another ?
eleonorang Don't you have access to single PMs? Team inbox is often loaded with other important emails (like requests for quote from clients and whatnot), so I think when it comes to testimonials it's always better to write to a specific individual.
I tried one more time and managed to score # 1 feedback! Yay! I guess it's better than nothing.
Dmitry Don't you have access to single PMs?
I do and I have written to them personally once more. Those guys just won't answer though ?
eleonorang Those guys just won't answer though ?
Haha! They're playing hard to get ? I think it'll be ok to remind them one more time ? Did the first client send you their testimonial via email or left it on some platforms like Proz or The Open Mic?
Dmitry They chose Proz. I gave them several options hoping that they'd feel more willing to submit any feedback
eleonorang That's great! What about your personal website? I think it's much more effective to have that kind of feedback displayed on your personal website (it certainly builds trust).
Dmitry I do have reported those on my personal site as well. I just want to keep building my profile on Proz (and other websites) as well and I surely cannot insert feedback on my WWA page myself, that's why I prefer to go through those portals first ?
eleonorang Sounds like a good plan. Just need to make sure you always ask for feedback (something I often forget myself) ?
